Sales

With expert industry knowledge of the buying seasons, connections with key third-party and business travel agencies. Focus can help develop the existing portfolio of accounts as well as leverage new business.

Whether it’s harnessing the power of the brand sales teams, and driving their results or managing a portfolio of accounts directly,
New World Hospitality has the expertise to deliver the solution to suit.

We have excellent relations with key corporate businesses, leisure and online travel agents as well as being members of the HBAA and MIA, all of which are key to your success.

Marketing

From preopening marketing plans to helping to shape the design of the website, we will manage the digital and social strategy to ensure your hotel is kept at the forefront of the consumer’s mind. We will agree on marketing plans annually, devising activity to strengthen your business’s appeal as well as helping you to understand your business reach.

We will continuously evaluate the brand’s marketing strategy providing advice on the right programs to deploy and ensure we are maximising the return on your investment.

Revenue Management

Detailed daily analysis, the best in class revenue tools, price shopping and revenue experts combine to deliver optimal revenue success.

We can help set up or transition you to a branded revenue management solution or embed the New World Hospitality Revenue Management tools or combine these two options to provide a platform to help deliver your business success.

Distribution

Reaching the customer most efficiently, facilitating ease of booking and marketing to the right channels at the right time is important to delivering optimal results and driving business performance.

From the designs that we create to our understanding of how the customer books, we aim to maximise visibility and create a compelling story that can deliver more than your fair market share.

Finance Reporting

Whether it is creating your budgets, managing your business bank accounts or ensuring full financial compliance, New World Hospitality has the expertise to support your business performance. A combination of local finance supported by our regional experts will ensure tight controls and timely accounts with a comprehensive narrative to help you communicate your success to other stakeholders or bank partners.

Operations

Hotel Management is both an art and a science – and we look for a combination of technical skills and personality. We want our managers to stand tall in your business and feel proud of ours.

Our Leaders are selected carefully and bring skills to suit the market they operate in. They are guided by our highly experienced senior Operations and Commercial leaders. We keep our clusters small with no more than 8 hotels allocated to a member of the Our senior team. Our hotel operations teams are further supported by our experts in property development, health and safety, legal compliance and procurement.

Customers are placed firmly at the heart of our business in the knowledge that warm, reliable and intelligent service brings loyalty and loyalty builds a business for the future. Quality standards are key to ensuring consistency and we take pride in our reputation for excellent customer feedback.

You will find us in your business, working with the leadership teams, actively driving performance -it’s where we love to be!

IT

We can help develop your IT infrastructure and support your daily system needs. We are fully experienced in working with the brands to deliver their preferred IT solutions, working together with brand partners to execute the systems and technology required.

With our independent hotels, we will assess the individual business needs and look to implement an innovative, agile and best in class, fully supported solution to ensure the owner’s needs are satisfied.

Our wide-ranging services include assisting in the selection of PMS and POS solutions, systems procurement and deployment, software and hardware support, systems integration and licence management.

New World Hospitality will be on hand to facilitate a one-stop-shop to provide a scalable, stable and reliable IT environment.